State Farm® Insurance Agent John Wills
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mona Shaheen
August 15, 2024
5
out of
5
rating by Mona Shaheen
"Maryanne Rigor was exceptionally helpful and patient, providing quick responses to my inquiries and making everything completely hassle-free."
We responded:
"Hey Mona, Thanks for the awesome review! I'm glad Maryanne was able to help you out and make everything hassle-free. We appreciate your feedback and are here if you need anything else. - John Wills - State Farm Insurance Agent, Shawnee, KS"
G Lortscher
July 15, 2024
5
out of
5
rating by G Lortscher
"Maryanne was extremely helpful and quickly resolved our issue."
We responded:
"Thank you for sharing your experience, G! I'm glad Maryanne was able to quickly resolve your issue. We appreciate your kind words and are here for any future insurance needs you may have, KS"
Zoe Dake
July 10, 2024
5
out of
5
rating by Zoe Dake
"Maryanne Rigor was very helpful and patient!"
We responded:
"Thank you for your positive feedback, Zoe! Maryanne is truly dedicated to providing helpful and patient service. We're glad you had a satisfying experience with us. If you ever need assistance in the future, feel free to reach out. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Anna Cron
June 30, 2024
5
out of
5
rating by Anna Cron
"Thank you to Samantha Segreto for her helpfulness & patience in establishing a policy. :)"
We responded:
"Thank you, Anna, for recognizing Samantha's helpfulness and patience in setting up your policy! We're pleased to hear about your positive experience with us. If you have any future insurance needs or questions, feel free to reach out. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Kevin Kroll
June 28, 2024
5
out of
5
rating by Kevin Kroll
"I worked with Maryanne Rigor for both an update to my auto insurance policy and then homeowners insurance when I moved to the Kansas City area. She was fantastic with quick responses to my questions and made everything hassle free."
We responded:
"Kevin, I'm thrilled to hear you had a fantastic experience working with Maryanne for your auto and homeowners insurance needs! Her quick responses and hassle-free service truly make a difference. We're grateful for your positive feedback and look forward to assisting you further. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Jennifer McConnaughy
June 26, 2024
5
out of
5
rating by Jennifer McConnaughy
"Excellent service!"
We responded:
"Jennifer, we're thrilled you received excellent service at our office! Providing top-notch assistance to our customers is our priority, and we're grateful for your positive feedback. If you have any future insurance needs, feel free to reach out. Thank you for choosing John Wills - State Farm Insurance Agency in Shawnee, KS."
Liam Aumann
June 20, 2024
5
out of
5
rating by Liam Aumann
"Maryanne Rigor was very helpful setting up a renters insurance policy for me. She was knowledgeable and quick to respond, and was willing to work with my difficult schedule."
We responded:
"Thank you, Liam, for sharing your experience with Maryanne! I'm pleased to hear she provided knowledgeable and quick service while accommodating your schedule. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs! - John Wills - State Farm Insurance Agent, Shawnee, KS"
Jessica Seipel
June 12, 2024
5
out of
5
rating by Jessica Seipel
"My experience with State Farm is always amazing. Maryanne Rigor was so patient and kind with me over the last week as I just got a new card and moved to Missouri and needed to get everything switched. She was patient and kind and explained everything so well for me as well as provided quotes on insurance as I was shopping for a car. Thank you so much!"
We responded:
"Jessica, we're glad to hear about your amazing experience with Maryanne at our office! We're pleased that she provided patient and kind service while assisting you with your insurance needs in Missouri. We're grateful for your positive feedback and look forward to helping you with any future insurance needs. - John Wills, State Farm Insurance Agent, Shawnee, KS"
Andy VanMeerhaeghe
May 10, 2024
5
out of
5
rating by Andy VanMeerhaeghe
"Always glad to work with Maryanne. She is awesome, pleasant, and gets it done! Thank you!"
We responded:
"Andy, I'm thrilled to hear that Maryanne provided you with awesome, pleasant service! We're grateful for your positive feedback and look forward to assisting you further. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Neil Holman
April 15, 2024
5
out of
5
rating by Neil Holman
"Just set up an insurance policy with Maryanne! She was so great to work with!! Super friendly and knowledgeable."
We responded:
"Neil, thank you for sharing your positive experience working with Maryanne; we're glad she provided excellent service and made the process friendly and knowledgeable for you! - John Wills - State Farm Insurance Agent, Shawnee, KS"
Debbie Graham
March 24, 2024
5
out of
5
rating by Debbie Graham
"Sherry has been amazing to work with. She is friendly, knowledgeable, and always quick to respond to questions. She gave us great quotes, searched for and applied all eligible discounts, sent timely instructions on how to create an online account, and provided an overview of the Drive Safe beacon set up to keep our discounts coming. Great prices and great customer service are so important. You'll get both with this group. I wish I could give this office more than 5 stars."
We responded:
"Debbie, we are thrilled to hear about your fantastic experience with Sherry and our team! Providing great service and finding the best coverage for our clients is our top priority. We appreciate your kind words and look forward to continuing to meet your insurance needs. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Christopher Music
March 20, 2024
5
out of
5
rating by Christopher Music
"John and the team are top notch! Very knowledgeable, proactive and always available. I wouldn’t use anyone else!"
We responded:
"Christopher, thank you for your glowing review! We are thrilled to hear that you find our team to be knowledgeable, proactive, and always available. We appreciate your kind words and are grateful for the opportunity to serve you. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service and coverage. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Chris Smith
March 19, 2024
5
out of
5
rating by Chris Smith
"Mary Anne is awesome. Thank you for all of your assistance! I’ve had an excellent experience with John Wills State Farm."
We responded:
"Chris, thank you for your kind words! Mary Anne and the entire team at John Wills State Farm are thrilled to hear about your excellent experience with us. We are grateful for the opportunity to assist you with your insurance needs. Please don't hesitate to reach out if you need anything in the future. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Emily Martin
March 2, 2024
5
out of
5
rating by Emily Martin
"Working with Mary Ann has been a pleasure! She has been helpful in her communication to ensure that I understand my coverage and I am paying for exactly what I need. She has assisted me in setting up multiple different policies recently and is always very kind throughout the whole process. Overall very satisfied and I am looking forward to working with her in the future."
We responded:
"Thank you, Emily, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Maryanne, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jim Vaughn
February 27, 2024
5
out of
5
rating by Jim Vaughn
"Can't believe I'd rave about anything to do with INSURANCE (zzz) but a 5-star rating is deserved by these folks. Service, expertise and kindness are unsurpassed."
We responded:
"Thank you for the five-stars, Jim! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Tracy Trimble
January 26, 2024
5
out of
5
rating by Tracy Trimble
"Mary Anne is always helpful and responds to our request in a timely fashion. We appreciate everything she does from answer questions to changes on our account. She is always happy, friendly and willing to help no matter the situation."
We responded:
"Tracy, thank you so much for sharing your wonderful experience with Mary Anne and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Kim Wilcox
January 26, 2024
5
out of
5
rating by Kim Wilcox
"I have know John Wills and his team for years, they are friendly and take care of their customers. I highly recommend them for your insurance needs!"
We responded:
"Thank you for the five stars, Kim! And thank you for trusting us with your insurance needs."
Hunter Lysaught
January 25, 2024
5
out of
5
rating by Hunter Lysaught
"John Willis and his team were great to work with. Maryanne was helpful, responsive and provided us a lower rate than originally quoted. Thank you team and I highly recommend!"
We responded:
"Hunter, thank you so much for sharing your wonderful experience with Maryanne and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Cathy
January 12, 2024
5
out of
5
rating by Cathy
"Everyone was helpful and friendly."
We responded:
"Thank you, Cathy! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Bree Bierria
December 29, 2023
5
out of
5
rating by Bree Bierria
"I worked with Sherry and she got me all set up with a new life insurance policy!"
We responded:
"Bree, thank you so much for the positive review & shout out for Sherry! We're glad she was able to help you get set up with a new life insurance policy. Please reach out if you need anything."
Takasha Taylor
April 24, 2023
1
out of
5
rating by Takasha Taylor
"Never able to get ahold of my agent . Every time I call the office it just rings and rings or I get voicemail . Very disappointed"
We responded:
"Hi Takasha. We’re sorry to hear that you’re unhappy with the service received. We try our best to provide exceptional customer service and can fall short. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations."
tracy morris
March 8, 2023
5
out of
5
rating by tracy morris
"Abby was amazing. She took care of everything! She handled the bumps that occurred with my claim quickly and professionally."
We responded:
"Thank you for the wonderful review, Tracy! Abby is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Daniel Quintana
March 1, 2023
5
out of
5
rating by Daniel Quintana
"Met with Abbi and she was incredibly helpful! I moved from TX to Kansas and she walked me through all the differences and a better rate than what I was getting in TX!"
We responded:
"Thanks for the kind words, Daniel! We’re happy to hear Abbi was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Xyz Xyz
January 12, 2023
5
out of
5
rating by Xyz Xyz
"I have been working with the ladies in this office for the past two days to straighten out a billing issue. They have been very helpful and very nice to work with! Special thanks to Maryann, Nikki, and the rest of the team!"
We responded:
"Hi, Julie! Thank you for the shoutouts for Maryanne and Nikki! They are vital parts of the team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Bruce Braun
December 16, 2022
5
out of
5
rating by Bruce Braun
"Been a client here since 1994. Nice people and great service. Nicky helped me today with an issue."
We responded:
"Thank you for the wonderful review! Niki is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."